Susan Starrett has over eighteen years of experience with homeless programs and system change efforts, including comprehensive knowledge of HUD homeless assistance programs, HIV/AIDS programs, HMIS, and the HEARTH Act, with proven success in project management. Currently an Associate Director of the Federal Technical Assistance Team at CSH, Ms. Starrett co-leads the technical assistance team, supervises staff, and develops policies and programs to help end homelessness in communities through systems change and capacity building. She provides technical assistance, develops and delivers trainings and webinars, and creates written products for HUD Technical Assistance, HEARTH policy work, and other systems change efforts. Prior to joining CSH, Ms. Starrett was the Executive Director of the Homeless Planning Council of Delaware, a nonprofit organization whose mission is to prevent and end homelessness in Delaware. Ms. Starrett led the systems transformation process of Delaware’s Homeless Prevention and Response System to one focused on prevention, diversion, coordinated assessment, and placing of persons experiencing homelessness in permanent housing. Ms. Starrett is the Board President of the Delaware Housing Coalition, Chair of the Delaware Birth to Three Interagency Coordinating Council, and member of the 2014 Class of Leadership Delaware. Ms. Starrett earned a master’s degree in public health from Drexel University and her bachelors from the Pennsylvania State University.